FAQs

How long do our cookies stay fresh for?

Our cookies stay fresh for a minimum of 7-10 days, heat sealed or in an air tight container. Alternatively, cookies can be frozen for up to 3 months.

For the best bite cookies can also be warmed in the microwave for 10 seconds or placed in the oven or airfryer @ 350 degrees F for 5-8 minutes, depending on how soft you want your Foxie cookie. For that ooey gooey consistency, leave cookies in for the maximum time.

 

When will I receive my order?

All orders are baked fresh, to your order. Foxies Bakeshop makes every effort to fulfill all orders and ship/deliver them out within 24-48 hours of receiving the order. If you have requested a delivery date for local delivery you order will be delivered on your requested date.

For orders located within the GTA turnaround time is 1-2 business days. If your order requires shipment depending on location, it can take between 1-6 business days. All orders get shipped out from Monday- Thursday as our shipping provider does not deliver on weekends.

 

Can I Pickup My Order Instead of Delivery?

Yes! We are located at 669 Mount Pleasant Road Toronto, On M4S 2N2. 

 

Are you Nut Free?

Some of our products do contain nuts, therefore we are not a nut free facility.

 

Where are you located?

Foxies Bakeshop is located at 669 Mount Pleasant Road Toronto, On M4S 2N2. 

 

How big are Foxies Cookies?

Each Foxies cookie is 4-4.5 ounces depending on the flavour. That's a quarter pound! We stuff them with various chocolates, brownies, nutella and other yummy goodies to give you the ultimate cookie experience!

 

How much is Shipping?

Shipping costs will vary based upon your location in Canada. Shipping costs are set fees based on the couriers' rate. Costs are calculated based on the weight of the cookies and the size of the shipping box. Each cookie weighs between 4-4.5 ounces.

How do I order an assorted box?

Please choose boxes in the drop down section and choose Foxies assorted box with the quantity you'd like. The minimum amount to purchase online is 8 cookies. If you want to purchase in store there is no minimum.



How can I purchase a gift card?

We have online e-gift cards for purchases on foxiesbakeshop.com. You can also purchase physical gift cards in-store for in-store purchases. Unfortunately you can only use e-gift cards online and physical gift cards in store only.

Where do you deliver?

We offer delivery and shipping all across Canada. We are not responsible for any errors in delivery information provided to us regarding delivery address information. You can also order same-day delivery of cookies on Uber Eats, Doordash in Toronto!